Vets Choice member resources
Our member resources section will help answer questions you may have and provide information about the Vets Choice insurance products.
Resources
Product Highlights
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| Vets Choice Rookie | Vets Choice Pro | Vets Choice Elite |
| Vets Choice Rookie is a free 28-day policy exclusively available through referral vets for puppies and kittens between eight weeks and six months old. This policy has reduced waiting periods to one day for accidents, and two days for illness claims. Dental add-ons are not available for Rookie. | Vets Choice Pro is our accident and specified illness cover, and includes cover for major diseases such as cancer, tick paralysis and cruciate ligaments as well as a specified list of illnesses. The cost for investigation and diagnosis of conditions such as arthritis, diabetes and epilepsy is covered, however treatment costs are not covered. | Vets Choice Elite is our accident and illness policy, and includes everything covered by Vets Choice Pro, as well as other illnesses including the investigation, diagnosis and treatment costs of chronic conditions such as epilepsy, arthritis, diabetes, skin, ear, gastro intestinal and heart conditions. |
Add-on covers
Dental Accident and illness cover | Dental Plus* Routine care cover |
Option to increase default cruciate ligament cover From $3,300 to $5,300 |
Full Product Comparison Table
View the full product table with the breakdown of covers for Rookie, Pro, and Elite.
Features and Benefits
View the features and benefits to you as the
veterinarian and also the pet owner.
Claims and Pre-Approval Process
Vets Choice has two claims paths; standard claims process and a pre-approval claim process.
Case Studies
More case studies coming soon
New Partners
It can be difficult for new partners to navigate all the information available. If you haven't been through much the of this information before we suggest starting with the e-learning module and watching the videos to familiarise yourself with the products. Then, using the media kit and email templates to setup for ongoing content that you can provide to your customers.
Puppy & Kitten Policy
Information on the policy for puppies and kittens, and how to sign them up.
Instructional materials
Get a quick and easy understanding by watching a few videos - and see our Quick Reference Guides
Media kit
Resources and information to put on your documents and website such as logos, images and text.
If you need further information please contact your account manager.
If you do not have an account manager please contact our customer service centre at 1800 999 738 for further information.
*Please note, Dental Plus is an extension of the Dental add-on, and cannot be purchased on its own or added to the Vets Choice Rookie policy.