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Vets Choice member resources

Our member resources section will help answer questions you may have and provide information about the Vets Choice insurance products.


New Partner?

Here are some things to get you started.

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Product Highlights

Vets Choice RookieVets Choice ProVets Choice Elite
Vets Choice Rookie is
a free 28-day policy
exclusively available
through referral vets
for puppies and kittens
between eight weeks and
six months old. This policy
has reduced waiting
periods to one day for
accidents, and two days
for illness claims. Dental
add-ons are not available
for Rookie.
Vets Choice Pro is our
accident and specified illness
cover, and includes cover
for major diseases such as
cancer, tick paralysis and
cruciate ligaments as well
as a specified list of illnesses.
The cost for investigation
and diagnosis of conditions
such as arthritis, diabetes
and epilepsy is covered,
however treatment costs
are not covered.
Vets Choice Elite is
our accident and
illness policy, and
includes everything
covered by Vets Choice
Pro, as well as other
illnesses including the
investigation, diagnosis
and treatment costs of
chronic conditions such
as epilepsy, arthritis,
diabetes, skin, ear,
gastro intestinal and
heart conditions.

Add-on covers


Accident and illness cover

Dental Plus*

Routine care cover

Option to increase default cruciate ligament cover

From $3,300 to $5,300

Full Product Comparison Table

View the full product table with the breakdown of covers for Rookie, Pro, and Elite.

Product comparison table

Features and Benefits

View the features and benefits to you as the
veterinarian and also the pet owner.

See Features and Benefits

Frequently Asked Questions

Some common questions from customers and vets.

See FAQs

Claims and Pre-Approval Process

Vets Choice has two claims paths; standard claims process and a pre-approval claim process.

See claims processes

Case Studies


New Partners

It can be difficult for new partners to navigate all the information available. If you haven't been through much the of this information before we suggest starting with the e-learning module and watching the videos to familiarise yourself with the products. Then, using the media kit and email templates to setup for ongoing content that you can provide to your customers. 

Puppy & Kitten Policy

Information on the policy for puppies and kittens, and how to sign them up.

View Rookie Policy info

Instructional materials 

Get a quick and easy understanding by watching a few videos - and see our Quick Reference Guides

View videos

Email templates

Download email templates that you can send to your customers.

View email templates

Media kit

Resources and information to put on your documents and website such as logos, images and text.

Media kit


If you need further information please contact your account manager.

If you do not have an account manager please contact our customer service centre at 1800 999 738 for further information.

*Please note, Dental Plus is an extension of the Dental add-on, and cannot be purchased on its own or added to the Vets Choice Rookie policy.